Privacy Policy
Welcome to SwitchQuick Limited (“SwitchQuick”, “Us”, “We” or “Our”), a real estate and digital marketing company in Lagos, Nigeria which serves its clientele by providing top-notch urban real estate solutions for individuals and businesses, as well as developing and executing cutting-edge online marketing strategies. We are committed to safeguarding your privacy and ensuring the security of your personal information. This privacy policy outlines how We collect, use, and protect your data when you use Our services. By using SwitchQuick you consent and agree to the practices described in this Privacy Policy.
1. APPLICABILITY OF PRIVACY POLICY
This privacy policy applies to all information We collect through Our Services from current and former users. “Services” means any services, content, features, technologies, or functions, and all related websites, applications and services offered to you via this website. When you are no longer Our customer, We may continue to use your information as described in this policy. Throughout this policy, We use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been aggregated so that it does not identify a specific user.
2. INFORMATION WE COLLECT
When you visit Our website, We may collect your personal information such as stated below to effectively render you Our services. If you do not agree to Our collection of this information, you may not be able to use Our Services.
- PersonalInformation: When you use Our services, particularly when you contact Our team, We may collect personal information that you provide to Us voluntarily. This may include your full name, address, email address, and any other information necessary for this
- Usage Data:Information on how you use Our website, including your IP address, browser type, browsing actions, and patterns.
- Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies (see “Cookies” section below).
- Feedbackand ratings: Information you provide to Us and the content of messages you send to Us, such as feedback, and products reviews you write.
- We value you as Our customer and are committed to providing customer-centric services. Please note that telephone conversations may be recorded when you contact Our customer service center. These recordings are used solely for quality assurance and service improvement purposes.
We are committed to providing a safe, secure and all-around great service. Therefore, before permitting you to use the Services, We may require additional information from you which We use to verify your identity, address or other information or to manage risk and compliance throughout Our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
Finally, We may collect additional information from or about you in other ways not specifically described here. For example, We may collect information related to your contact with Our customer support team or store results when you respond to a survey or make enquiries.
3. BASIS FOR PROCESSING PERSONAL DATA
We or any third party acting on Our behalf shall only process your personal data if at least one of these conditions are met:
- Consent: This refers to any freely given, specific, informed, and unambiguous indication through a statement or a clear affirmative action that signifies your agreement to the processing of your personal data by Us.
- Contract: Processing is necessary for the performance of a contract or entering a contract at your request only.
- Legalobligation: Processing is necessary for compliance with a legal obligation to which We are subject.
- Vitalinterest: Processing is necessary to protect the vital interests of the individual or of another natural person.
- Legitimateinterest: Processing is necessary to pursue our legitimate
- Public interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in Us.
4. HOW WE USE YOUR PERSONAL DATA
To the extent permissible under applicable law, We may use your information for the following legitimate actions:
- Providing and Improving Our Services: We use your information to communicate with you, verify your identity, and provide customer support.We may also use your information to enhance and improve Our Services, develop new features, and analyze user trends.
- Improve OurServices: To understand your needs, enhance the website functionality, analyze trends, and improve Our overall user experience.
- Communicate with you: To send you important updates, announcements, andother relevant information regarding our services.
- Complywith legal obligations : To comply with applicable laws and regulations, including responding to legal requests or court orders.
- BusinessTransfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the We will notify you via email and/or prominent notice on Our website of any such change in ownership or control of your personal information.
5. HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
We do not share your personal information with third parties for their promotional or marketing purposes.
We may share your personal information with:
- Ouraffiliates, but only for purposes allowed by this
- Companies thatWe plan to merge with or acquire by or, in the event of any bankruptcy, a bankruptcy estate. Should such a combination occur, We will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information can be used contrary to this policy, you will receive prior notice and the opportunity to communicate preferences you may have, if applicable.
- Law enforcement, government officials, or other third parties when it is necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of Our terms and conditions, or as otherwise required by law.
- Third-party service providers who assist Us in providing the Services to you or who provide fraud detection or similar services on Our or any vendor’s behalf.
6. Children’s Privacy
The Services are not directed to children under the age of 18 and We do not knowingly collect personal information from children who cannot give consent or under the age of 18 except as permitted by law. If you are a parent or guardian and you believe your child has provided Us with personal information or use Our services, please contact Us. If inadvertent collection occurs, We will promptly take steps to delete such information in compliance with applicable laws.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information about your interaction with Our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please read Our cookies note to know more on how We use cookies.
8. Third-Party Links
Our website may contain links to third-party websites including the websites of Our third-party vendors. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies and terms of use of any third-party websites you visit through this website.
9. Your Choices and Rights
- Accessand Update: You have the right to access and update your personal information held by Us. You can do this by contacting Us
- Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
- The right to rectification: You have the right to request that We correct any information you believe is inaccurate or complete information you believe.
- Deletion: Youhave the right to request the deletion of your personal information, subject to certain legal exceptions.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in Our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on Our website or by sending you a notification. Any such changes will become binding on you on your first use of Our Site after the changes have been made. We encourage you to review this Privacy Policy periodically for any updates.
11. Governing Law
This Privacy Policy is made pursuant to the Nigeria Data Protection Act (NDPA) and other relevant laws, regulations, or international conventions applicable to Nigeria.
By using Our Services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, disclosure, and retention of your information as described herein.
12. CONTACT
If you have any questions, concerns, or requests regarding this Privacy Policy or Our privacy practices, please contact Us at hello@switchquickltd.com or
+2349072896289.